Glenda's Refund Policy - Glendas Farmhouse
  • What is the Refund Policy?

    Here at Glenda’s Farmhouse, every package is created to meet our quality standards. If you are looking to receive a refund for a product purchased directly from Glenda’s Farmhouse, contact us at hello@glendasfarmhouse.com or via phone at (530) 839-2236 with 10 days of the purchase date.

    No refund will be given for:
    · Products that have been opened or tampered with
    · Products not in their original condition
    · Incorrect orders made by the recipient

    We will not accept returns or provide refunds for items that have been opened, tampered with, or not in their original condition and packaging. If you receive an incorrect product and it is no longer available (i.e. discontinued or sold out), we will work with you to substitute a like item without any additional cost to you. We make every effort to maintain consistency on our advertised products, however from time to time some of our items may sell out and not be available.

    To receive a refund for products that are not purchased directly from Glenda’s Farmhouse, please contact the store or venue at which the original purchase was made. In most circumstances, you may be asked to provide your original sales receipt.

    If, for any reason, we fall short of your complete satisfaction, we want to know right away. The easiest way to reach us is to contact us directly at hello@glendasfarmhouse.com. We’ll get back to you in a timely manner and will work hard to resolve whatever issue may arise.

  • How do I contact Glenda's Farmhouse?

    If, for any reason, we fall short of your complete satisfaction, we want to know right away. The easiest way to reach us is to contact us directly at hello@glendasfarmhouse.com. We’ll get back to you in a timely manner and will work hard to resolve whatever issue may arise.